My graduation project consisted of a research phase and a design phase. The main focus of the research lied on the experience of cancer patients and staff inside the Netherlands Cancer Institute/ Antoni van Leeuwenhoek Hospital (NKI/Avl) a centre of excellence for cancer care in the Netherlands. Along the field research in the NKI/AvL the research consisted.of a literature study into Healing Environments and a investigation into architecture theory on the experience of humans in architecture. The field research consisted of a Context mapping research with patients, interviews with various stakeholders, with a in depth interview with nurses on the internal care department.
The main question of the research was: What are the needs, attitudes and concerns of cancer patients in relation to their ‘built’ environment?
Context Mapping is a research method, which is widely applied within the field of Industrial Design to try to discover the ‘context’ or the needs of the target group which is subject of the study. Using this method led to interesting insights in the cancer patients view of the NKI/AvL, this insights were developed into a Patient experience based on the Patient experience flows developed by Philips Healthcare. The Patient experience consisted of a Timeline, Main concerns and emotions occuring at that certain timeframe and design guidelines which could improve the patients experience in that situation. The Patient experience flow is highly useful tool to create insight in what the cancer patient feels and experiences while going trough the treatments process in the Antoni van Leeuwenhoek hospital.
The guidelines were developed into the design for the Oncological Center in Leiden.